Typical job
Property owners report bed bugs and ask
A technician inspects the property, discusses the bed bug concern, and explains the recommended treatment and its scope. The team coordinates an appointment and provides information about what the proposed work involves. The owner gets a clearer understanding of the treatment being considered and can discuss the next steps with the team. Share which rooms or areas are affected when describing the concern.
Typical job
Residents notice mice indoors and want help
A technician inspects the property and explains the findings and recommended treatment. The team discusses the concern with the resident and coordinates follow-up when the issue calls for another visit. The resident learns what the technician found and what treatment is recommended. Mention where activity has been noticed so the inspection can focus on the areas of concern.
Typical job
Homeowners spot a bald-faced hornet nest on
A technician reviews the reported nest location and assesses the property before explaining the recommended treatment. The crew discusses the service scope with the homeowner rather than assuming what work is needed. The homeowner gets a clear explanation of the recommended response and can discuss the work with the crew. Keep people and pets away from the nest while arranging an inspection.