Typical job
A homeowner needs help with a mouse
The technician inspects the property to assess the reported mouse activity and explain the findings. They discuss recommended treatment with the homeowner, including the scope of the work, before carrying out any agreed service. A clear inspection gives the homeowner a better understanding of the concern and the recommended response. The technician can coordinate follow-up if the issue calls for another visit, so report renewed activity before that appointment.
Typical job
A homeowner reports a bald-faced hornet nest
A technician reviews the reported nest location and assesses the concern at the property. They explain what they find and the recommended treatment, then discuss the work with the homeowner before proceeding with the agreed scope. The homeowner gets a clearer understanding of the recommended response to the nest. Keep people and pets away from the area while waiting for service, and share any access concerns with the team when coordinating the appointment.